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HOW TO RETURN AN ITEM

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

 

  1. Mail your returned item to:
    Alexandra wood
    10 High Street
    Bishops Stortford
    CM23 2LT

We recommend sending your products back to us via recorded post.

 

  1. Include in your package a signed letter stating the reason for your return and the original receipt.

Please note that postal fees will not be refunded.

 

 

RETURN EXCEPTIONS

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

EXCHANGES

If your clothing item is in like new condition, you may exchange your clothing item for a different size or colour.

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