Sienna Sunshine silk pocket square

Deliveries

All orders over £50 within the UK have complimentary delivery. Our Royal Mail deliveries can take between 1-3 days to arrive.

All items are sent via Royal Mail recorded delivery. Your tracking number will automatically be sent with when you order has been fulfilled and shipped.

Quiver Deliveries

All items that have been selected for our Quiver delivery service will be sent pressed, hung, and delivered direct to your door the following day at a time that is convenient to you.

International Orders

All orders under £500 are charged a standard £25 shipping fee and can take between 7-14 days to be delivered. (We ship worldwide)

Customer Service

Here at Alexandra Wood, we put our customers at the heart of everything we do. We are dedicated to looking after you and ensuring you have an enjoyable experience. We offer a live chat option on our website between 7am-7pm Monday – Sunday. Alternatively, you can call us on 0203 369 8969 or use the contact form on our Contact Page

Whatever your query may be, we are only too happy to help.

Simple, Quibble Free Returns

Life’s complicated enough, so we include a pre-paid returns label for you to simply return whichever item/s you wish. Alternatively, you can return your items to us in-store (Hertfordshire only).

Guarantee

All of our collections come with a 1 year guarantee, where we will fix any issue that may occur or offer a replacement where necessary. 

Refunds

Refunds will be processed automatically and can take between 7-10 days of us receiving your return.